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Privacy Policy

Effective Date: July 4, 2025
Last Updated: Sept 16, 2025

BetterMan by Natural Jackson (“BetterMan,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the BetterMan mobile application (the “App”), our websites, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

 

1. Information We Collect

We may collect the following categories of information:

(a) Personal Information You Provide

  • Name, email address, phone number, and billing/shipping address
     

  • Account login credentials (if applicable)
     

  • Payment information (processed securely via third-party providers)
     

  • Information you voluntarily share through forms, support requests, or surveys
     

(b) Sensitive & Health-Related Information

Because BetterMan focuses on men’s health and wellness, you may choose to provide data related to your habits, sexual health, physical exercises, meditation, breathwork, and other lifestyle information. You are not required to provide this information, but certain features may not work without it.

(c) Automatically Collected Information

  • Device information (model, OS, language, time zone)
     

  • Log data (IP address, browser type, referring/exit pages, timestamps)
     

  • Usage data (how you interact with the App, session length, features accessed)
     

  • Cookies, pixels, and similar tracking technologies
     

(d) Third-Party Information

We may receive information about you from partners, service providers, or integrations (e.g., analytics, ad networks, fitness trackers).

 

2. How We Use Your Information

We process your information for:

  • Providing, operating, and improving the App and Services
     

  • Personalizing your experience and tailoring recommendations
     

  • Processing payments and managing subscriptions
     

  • Sending transactional emails (confirmations, updates, alerts)
     

  • Providing customer support
     

  • Sending marketing communications (only if you opt-in)
     

  • Analyzing usage to improve features and performance
     

  • Ensuring security, fraud prevention, and legal compliance
     

 

3. Sharing of Information

We do not sell your personal data. We may share information in the following limited circumstances:

  • Service Providers: With trusted vendors who perform services on our behalf (hosting, analytics, payment processing, customer support).
     

  • Legal Obligations: To comply with applicable law, regulations, legal process, or enforceable governmental requests.
     

  • Business Transfers: In connection with mergers, acquisitions, or sale of assets, where your data may be transferred as part of the transaction.
     

  • With Your Consent: In any other case where you have given explicit consent.
     

 

4. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the United States or other countries where we operate. We take steps to ensure appropriate safeguards under applicable data protection laws (such as GDPR standard contractual clauses).

 

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

Under GDPR (EU/EEA/UK):

  • Access, correct, or delete your personal data
     

  • Restrict or object to certain processing
     

  • Data portability
     

  • Withdraw consent at any time
     

  • Lodge a complaint with a supervisory authority
     

Under CCPA/CPRA (California Residents):

  • Right to know what personal data we collect, use, and disclose
     

  • Right to request deletion of personal data
     

  • Right to opt-out of the sale or sharing of personal data (we do not sell data)
     

  • Right to non-discrimination for exercising privacy rights
     

To exercise these rights, contact us at: orders@naturaljackson.com

 

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

 

7. Security

We implement administrative, technical, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

 

8. Children’s Privacy

The Services are intended for adults 18+. We do not knowingly collect personal information from children under 13 (or under 16 in the EU). If you believe we have inadvertently collected such information, please contact us and we will delete it.

 

9. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools to improve user experience, track performance, and deliver relevant content. You can manage cookie settings through your device or browser.

 

10. Third-Party Links

The App and Services may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new “Last Updated” date. Significant changes may also be communicated via email or in-app notification.

 

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Natural Jackson
📍 1680 Michigan Ave, STE 700
Miami Beach, FL 33139
📞 805-410-4225
📧 orders@naturaljackson.com

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